Last updated: December 2025
Greenlane Manor (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website https://greenlanemanor.co.nz or contact us through our online forms.
1. Who We Are
Greenlane Manor is a hospitality and events venue operating in New Zealand. If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details provided at the end of this policy.
2. Information We Collect
We only collect personal information that is reasonably necessary for our business operations.
2.1 Personal Information You Provide
When you submit an enquiry through our Contact Us or similar forms, we may collect:
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Your name
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Your email address
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Your phone number
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Any additional information you voluntarily include in your message
2.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and tracking technologies, including:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the website
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Referral source
This information does not usually identify you personally.
3. How We Use Your Information
We may use your personal information to:
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Respond to enquiries and communicate with you
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Provide information about our services, events, or venue
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Improve our website performance and user experience
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Monitor and analyse website usage
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Meet legal, regulatory, or compliance obligations
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyse traffic.
4.1 Google Platforms
We use Google services, such as Google Analytics, to understand how visitors interact with our website. These services may collect information such as your IP address and browsing behaviour. This data is aggregated and used for statistical analysis.
Google may process data in accordance with its own privacy policies. You can review Google’s Privacy Policy at: https://policies.google.com/privacy
4.2 Managing Cookies
You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.
5. Disclosure of Personal Information
We may share your personal information only in the following circumstances:
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With trusted service providers who assist us in operating our website or managing communications (e.g. website hosting, analytics services)
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Where required or authorised by law
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To protect our legal rights or the safety of users
All third parties we engage are required to protect your information and use it only for the purposes we specify.
6. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Personal information is stored securely and access is limited to authorised personnel only.
While we take reasonable precautions, no method of transmission over the internet is completely secure.
7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights Under New Zealand Law
Under the Privacy Act 2020, you have the right to:
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Request access to the personal information we hold about you
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Request correction of your personal information if you believe it is inaccurate
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Make a complaint if you believe your privacy rights have been breached
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Greenlane Manor
Website: https://greenlanemanor.co.nz